Tag Archives: claims management

$90,000 Premium Reduction Success

Prior to our engagement, our client for many years used a different consultant / broker. Needless to say our client was excited to hear we had been able to successfully reduce their NSW workers compensation premium by $90,000. Based on a comprehensive review of their program,

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icare Announce 2018 Claims Partners

At the end of April 2017, icare announced 2018 claims service partners for the NSW Workers Compensation scheme. As a shock to most in the industry, icare communicated that EML had been successful in being selected as the sole agent for new NSW cworkers compensation claims effective from 1 January 2018. This is a major change for NSW with the remaining 4 existing agents (i.e. Allianz, CGU, GIo & QBE) existing at various times.

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Claim Review Saves Client $400,000

After a new client engaged ABILITY GROUP to assist with a complex claim, our efforts secured a fantastic outcome that will save our client approx. $400,000 in premium increases. By the time we were involved,  solicitors and an arbitration date we already booked. The insurer had communicated very little to the client and what the injured worker was seeking through a settlement was a large amount that would have significantly impacted their premium.

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Australian Trends & Insights

Safe Work Australia has  recently released new statistics that demonstrate Workers Compensation claims have continued to decline over a 15 year period since 2000. Claim frequency relate to males, muscular stress from lifting/handling  & slips, trips & falls.

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Early Intervention Benefits

Early intervention practices can foster a happy & healthy workplace. Responding early to incidents or situations, can help prevent workers from becoming ill, taking long-term sick leave or submitting a workers compensation claim. Policies & procedures also play an important role.

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Claim Declinature

The Christmas – New Year period has historically proven to be a busy period for workers compensation. Due to a variety of reasons, we see a higher frequency of claims during this period. Last December and just before Christmas break / public holidays, one of our clients had a psychological claim lodged against them. The worker had been terminated two weeks prior to the claim being lodged.

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Fall Related Incidents

Recently we have been involved with an increased number of fall related incidents. The injuries sustained, & the resulting workers compensation claims, can often be complex & costly. In addition to claim related costs, employers also face material fines for unsafe work sites.

After providing advice and support recently to various clients with workers having sustained injuries (5 metre + 10 metre falls to concrete and an employee falling down fire escape), we wanted to provide greater insights into fall related incidents.

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ProHealth Physio

ProHealth PhysioAs many of you would know at ABILITY GROUP we are very passionate about people, health and fitness. We believe and advocate people are the most important asset of any business and whether your people are injured at work or in day to day living, we have the specialist knowledge to help people return to work and re-enjoying life. We are therefore very excited to announce PROHEALTH PHYSIO our new physiotherapy clinic has opened. Located in the heart of Lane Cove on Sydney’s lower north shore our clinic is an extension to our suite of professional and allied health services that assist clients, partners and members of the community in navigating injury, return to work and the achievement of health and fitness goals.

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Non-Work Related Injuries & Illness

non-work-injuriesHas one of your workers been injured outside of work and do you, as an business have an obligation to provide assistance to your worker? A non-work related injury/illness is defined as an injury or illness that did not arise out of or in the course of the workers employment. An injured worker includes a person with a temporary or permanent disability, physical or otherwise. It is important for businesses to be aware that allowing an injured worker to return to work after suffering an injury, especially a non-work related one, can be risky. If a worker returns to work before they are fit to do so and consequently aggravates his or her condition, the employer may find they are liable for a workers’ compensation claim.

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Australian Bullying Guidelines

Stopping Workplace BullyingIn Australia, all employers have a responsibility to prevent discrimination, harassment or bullying from occurring in the workplace and to make sure that their employees, and people who apply jobs with them, are treated fairly. Under Work Health and Safety (WHS) legislation, employers and employees are required to comply with practices and behaviour that promote health and safety in the workplace. Because of this responsibility, employers are required to minimise or if possible eliminate the risks to employees’ health and safety caused by workplace bullying. Safe Work Australia has recently updated two publications on workplace bullying to provide guidance and assistance for managers and workers on how to prevent, respond and deal with this issue.

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