Since being implement on 1 January 2018, the new NSW workers compensation claims model teams have received significantly higher volumes than expected. EML teams are trying hard to manage the higher volumes yet teething problems exist.
2017 saw significant change & no industry more so than in workers compensation in NSW. During January, we have seen the new icare + EML claims model launch as well as many businesses finally received their 30 June 2017 renewals.
Adam joined our ABILITY GROUP team 12 months ago after 18 years with Employers Mutual. During the last year Adam was actively involved in managing client, broker and insurer relationships as well as workers compensation related matters. Although we are disappointed to loose Adam, he leaves with our best wishes and we will remain in contact within the industry. Our recruitment process has been in full swing and we continue to interview a variety of quality applicants as we search of the right addition to our team. With the latest significant NSW icare workers compensation changes taking effect in 2017, we want to ensure we have the right skills, behaviours and experience to help our clients/brokers successfully navigate the rapidly changing workers compensation.