Since being implement on 1 January 2018, the new NSW workers compensation claims model teams have received significantly higher volumes than expected. EML teams are trying hard to manage the higher volumes yet teething problems exist.
Since the transition to icare, as the nominal insurer, a lot has changed in the way workers compensation operates in NSW. One of the major changes will take effect from 1 January 2018 with EML acting as the sole appointed claims service provider.
Following our NSW claim transition update in August icare has advised all new CGU & QBE claims will be managed by GIO now from October. We have seen some processing delays resulting from claim files moving to GIO & if you need help, we are here to help.
A NSW business on the Mid North Coast was fined $375,000 over the death of a worker in 2015. The employer pleaded guilty to a charge under Section 32 of the Work Health and Safety (WHS) Act 2011 for failing to comply with its duty under Section 19 (1) of the act.
As previously advised from 1 January 2018 CGU & QBE cease being agents of NSW Workers Compensation Scheme. During August, existing open CGU & QBE claims commenced transition that will finalise in December 2017.