icare recently held NSW briefing sessions to update consultants / brokers on the upcoming changes regarding the insourcing of premium & credit/payment functions from insurers. A phased approach is hoped to facilitate a smooth transition. In the next few weeks the new portal will be launched for new business only, this is for new companies taking out a policy for the first time. The next major phase of change is currently scheduled for April, where all client renewals will be managed through icare for the financial year 2017-18.
icare Change Update – Every policy holder will receive a notification 35 days prior to renewal and then again at 21 days prior to renewal. The notification will advise businesses that you were insured with your current scheme agent and you are now insured with icare followed by instructions on how to effect renewal.
As these changes will take some time to embed and settle, please do not hesitate to contact your consultants here at ABILITY GROUP to assist you with this process. ABILITY GROUP can assist you with renewal, obtaining a certificate of currency and support you while this significant transition takes place.
ABILITY GROUP has established regular contact with iCare to assist and stay up to date with information, we will continue to provide information as it comes to hand.