Since being implement on 1 January 2018, the new NSW workers compensation claims model teams have received significantly higher volumes than expected. EML teams are trying hard to manage the higher volumes yet teething problems exist.
2017 saw significant change & no industry more so than in workers compensation in NSW. During January, we have seen the new icare + EML claims model launch as well as many businesses finally received their 30 June 2017 renewals.
Since the transition to icare, as the nominal insurer, a lot has changed in the way workers compensation operates in NSW. One of the major changes will take effect from 1 January 2018 with EML acting as the sole appointed claims service provider.
SafeWork Australia has released 2015/16 workers compensation data that shows serious claim costs increased by 30%. It is important for employers to provide a safe workplace & training to help prevent injuries. Data indicated certain age groups & industries are at risk.
Following our NSW claim transition update in August icare has advised all new CGU & QBE claims will be managed by GIO now from October. We have seen some processing delays resulting from claim files moving to GIO & if you need help, we are here to help.
Australian Physiotherapy Association (APA) noted SafeWork Australia data identifies although tradies make up less than one-third of the Australian workforce, tradies account for 51% of serious workers compensation claims. Injuries typically require 5-6 weeks off.