Recent reforms have reshaped the claims process to improve efficiency, reduce delays, and ensure injured workers receive timely treatment and support.
Key Features of the New Model
- Faster Provisional Liability Acceptance
- Risk-Based Claim Allocation
- Specialist Case Management
- Focus on Psychological Injuries
Benefits for Employers
- Reduced Delays – Faster claim acceptance means less disruption to business operations.
- Improved Support – Employers receive guidance from specialists who understand their industry and workforce needs.
- Sustainability – The reforms aim to stabilise the workers’ compensation scheme, ensuring long-term viability and affordability.
Benefits for Workers
- Quicker Access to Treatment – Early acceptance of claims allows injured workers to begin recovery sooner.
- Tailored Case Management– Workers with complex needs receive dedicated support from experienced specialists.
- Better Return-to-Work Outcomes– Faster intervention often leads to improved recovery and reintegration into the workplace.
Why This Matters
The New NSW Claims Model represents the most significant reform to the workers compensation system in over a decade. By streamlining processes and focusing on both physical and psychological injuries, it creates a fairer, more efficient system that benefits employers, workers, and the broader NSW economy.
For more complex claims, a Claims Management Specialist, contact us
Source: icare
Title: Benefits of the New Claims Model
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