Managing workers’ compensation claims effectively is critical for employers. Poorly handled claims can lead to rising premiums, extended absences, and unnecessary costs. At ABILITY GROUP, we specialise in guiding businesses through the complexities of claims management to achieve better outcomes for both employers and employees.
Why Effective Claims Management Matters
- Cost Control: Mismanaged claims can increase premiums for up to three policy years.
- Return?to?Work Outcomes: Timely and well?structured claims management supports employees in returning safely and quickly.
- Fraud Prevention: Identifying and challenging false or exaggerated claims protects businesses from unfair costs.
- Compliance: Employers must meet regulatory requirements to avoid penalties and reputational risks.
Common Challenges Employers Face
- Claims without clear end dates or progress.
- Worker capacity downgrades that stall recovery.
- Approved claims that may not be work?related.
- Lack of internal expertise in workers’ compensation and WHS.
Workplace injuries quickly become complex without a clear grasp of workers’ compensation claims management, leading to costly delays, downgraded capacity, or unresolved cases, sometimes even false claims. Employers must know when to question, escalate, or support workers to ensure genuine cases are managed fairly and efficiently. Since WHS and claims management are not core strengths for many businesses, mismanagement can drive premium increases lasting several years.
At ABILITY GROUP we specialise in embedding effective claim management processes within our clients businesses & we are here to help you. If you need advice or support, please contact our RTW & Injury Managment specialists.
Source: Insurance News
Title: Man who injured ankle on a dare to repay $100,000 workers’ comp
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