South Australia Reviews Claims Management

South Australia Reviews Claims Management

For the first time in nearly 15 years, South Australia’s workers' compensation system is undergoing a major review of its workers' compensation claims management providers. Return To Work SA has announced a procurement process that will reshape how claims are handled from July 2027, marking a significant shift for employers, injured workers, and the broader compensation landscape.

This development is more than just an administrative update, it signals a renewed focus on performance, recovery outcomes, and scheme sustainability. Employers across South Australia, and indeed the nation, should pay close attention to what this change means for injury management, workplace disruption, and the future of workers' compensation.

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Mental Health Claims Driving Insurance Pressure

Mental Health Claims Driving Insurance Pressure

Australian employers are facing mounting pressure from rising workers compensation costs, with psychological injury claims emerging as one of the most significant drivers of premium increases.

According to the Australian Financial Review, claim costs are escalating faster than regulators can respond, placing strain on compensation schemes and insurers alike. For business owners, HR leaders and operational managers, this trend is more than an insurance issue; it underscores the urgent need for stronger workplace mental health strategies, effective injury management, and proactive return to work practices.

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Understanding Australian Workers Compensation Schemes

Understanding Australian Workers Compensation Schemes

Australia’s workers' compensation system is often referred to as a single national framework, but in practice, it is made up of separate schemes operating across each state and territory. While the core principles remain similar, the differences between jurisdictions can significantly affect employer costs, claims outcomes, compliance obligations, and return to work performance.

Insights from the Comparison of Workers’ Compensation Arrangements in Australia and New Zealand 2025 report highlight that understanding variation within Australia is just as important as comparing systems internationally. For organisations operating across multiple states, recognising these differences is essential to managing risk and controlling costs.

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Workplace Manslaughter Victoria: Bakery Fined $3.4M

Workplace Manslaughter Victoria: Bakery Fined $3.4M

A recent prosecution by WorkSafe Victoria has delivered one of the strongest workplace safety messages Australian businesses have seen in recent years. A Victorian bakery has been fined a record $3.4 million under workplace manslaughter legislation following a fatal workplace incident.

This landmark case is more than just a headline; it reflects a significant shift in workplace health and safety (WHS) enforcement and demonstrates the growing expectations placed on employers, directors, and business leaders to actively protect their workers.

For businesses across Australia, particularly small and medium-sized enterprises (SMEs), the case serves as a powerful reminder that workplace safety must be a core business priority, not simply a compliance obligation.

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NSW’s WHS Codes of Practice are now Minimum Standards

NSW’s WHS Codes of Practice are now Minimum Standards

The commencement of Section 26A of the Work Health and Safety Act 2011 (NSW) on 1 July 2026 marks a significant shift in workplace safety compliance across New South Wales (NSW). Approved Codes of Practice no longer serve solely as guidance documents; they now establish the minimum WHS standards businesses must meet.

For Persons Conducting a Business or Undertaking (PCBUs), this change removes much of the uncertainty surrounding compliance expectations. Codes of Practice are no longer optional reference material. Instead, businesses must either comply with the relevant Code or demonstrate that their alternative approach provides an equivalent or higher level of health and safety protection.

As a result, compliance, enforcement, and workplace risk management have entered a new era.

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