ABILITY GROUP is committed to helping our clients and partners understand the critical components of workers’ compensation. Now although workers compensation is a compulsory business insurance, the legislation varies in each of the Australian states and territories. A common core workers compensation medical document is a Certificate of Capacity. So what is a Certificate of Capacity and why are they important?

What is a Certificate of Capacity (COC)?

A Certificate of Capacity is an official medical document issued by a medical practitioner, such as a doctor, physiotherapist, or chiropractor. It outlines the following details:

  • Worker’s Personal Information: Name, date of birth, and contact details
  • Injury or Illness: Description of the injury or illness, including the date it occurred
  • Capacity for Work: Assessment of the worker’s ability to perform their usual work tasks or any other type of work.
  • Treatment Plan: Details of the treatment required for recovery
  • Medical Practitioner’s Details: Information about the medical practitioner who issued the certificate.

Why is it Important?

The Certificate of Capacity is crucial for several reasons:

  • Informed Decisions: It helps insurers make informed decisions about the worker’s ability to work and their entitlement to compensation
  • Injury Management Plan: It assists in developing an injury management plan that includes treatment, rehabilitation, and retraining if necessary
  • Work Adjustments: It helps employers find suitable work adjustments to support the worker’s recovery or return to work
  • Communication: With the worker’s consent, insurers can share the certificate with the medical practitioner to facilitate communication and ensure coordinated care

Obtaining a Certificate of Capacity?

Focusing on NSW, the first Certificate of Capacity is typically completed by the worker’s Nominated Treating Doctor (NTD) in consultation with the worker. For subsequent certificates, SIRA-approved treating physiotherapists or psychologists can issue certificates for injuries within their areas of expertise.

Key Points to Remember

  • Validity: The first certificate is valid for a maximum of 14 days, while subsequent certificates are valid for up to 28 days
  • Special Reasons: Certificates can be extended beyond the standard period if there are special reasons, as outlined in the Workers Compensation Act
  • Consent: The worker’s consent is required for sharing the certificate with relevant parties

Need Help?

Understanding the Certificate of Capacity is essential for navigating the workers compensation process effectively, given the vital role in assisting injured workers safely return to work.

If you have any questions or need further assistance, contact our ABILITY GROUP team for help.


For further information:

Source: icare

Title: How to complete a certificate of capacity

Read Time: 5 minutes