Choosing a NSW Claims Service Provider (CSP)

Choosing a NSW Claims Service Provider (CSP)

As an employer, managing workers’ compensation claims efficiently and effectively is crucial for the well-being of your employees and the overall business success. Recently in NSW, icare changed the rules relating to the ability for employers to choose a Claims Service Provider (CSP). At ABILITY GROUP, we understand the importance of choice and are here to help you best navigate the considerations and benefits of choosing a NSW Claims Service Provider for your organisation.

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What are SIRA Inspectors?

What are SIRA Inspectors?

The State Insurance Regulatory Authority (SIRA) plays a vital role in ensuring that NSW workers are protected under the workers compensation system. At the front of these efforts are SIRA Inspectors, who work diligently to ensure compliance and promote best practices among employers. ABILITY GROUP specialises in helping businesses in NSW and other states/territories navigate workers compensation and related matters.

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Changing icare Claims Service Provider

Changing icare Claims Service Provider

A NSW icare Claims Service Provider (CSP) is an entity chosen by icare to manage workers’ compensation claims for the NSW Nominal Insurer. Claims Service Providers play a crucial role in assisting injured workers, aiming to facilitate their timely and sustainable return to work. There is an important change that ABILITY GROUP can now assist many more NSW businesses. What’s changed? How can ABILITY GROUP assist your business?

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Pre-Existing Conditions & Workers Compensation

Pre-Existing Conditions & Workers Compensation

Pre-existing conditions can have a significant impact workers’ compensation claims. A pre-existing condition is any health issue that existed before a work-related injury or illness. These conditions can include chronic illnesses, previous injuries, mental health conditions, or degenerative diseases. So why are Pre-Existing Conditions important with workers compensation?

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Workers Compensation Certificate of Capacity

Workers Compensation Certificate of Capacity

ABILITY GROUP is committed to helping our clients and partners understand the critical components of workers’ compensation. Now although workers compensation is a compulsory business insurance, the legislation varies in each of the Australian states and territories. A common core workers compensation medical document is a Certificate of Capacity. So what is a Certificate of Capacity and why are they important?

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Office Closure 2024

Office Closure 2024

With 2024 rapidly coming to a close, we would like to sincerely thank our clients and partners for collaborating with ABILITY GROUP during the year.

As a reminder, our team take a well-deserved break during the Christmas & New Year period.

For urgent matters during our office closure, please email help@abilitygroup.com.au or contact Julie (0431693213) or Marc (0412903107) directly.

Our team wishes you a happy & safe holiday period!

Merry Christmas & Happy New Year!


Each year we try to spread a bit of holiday cheer by sharing some items that have brought smiles to our faces…

Go A Little Extra This Christmas | ALDI Australia

Sweet Suspicion: A Waitrose Mystery | Christmas Advert 2024 | Waitrose

Ed Sheeran – Under the Tree (from “That Christmas”)