Heading into the NSW State Election, one certainty was that whichever party won, major workers’ compensation reforms would follow. SA has already undergone its largest changes in over 20 years, while Comcare faces widespread modernisation. NSW too has seen dramatic shifts, and with the Liberal government’s return, medium to large business reforms are almost guaranteed. Like SA, these will be the most significant changes in two decades. With privatisation high on Premier Baird’s agenda, speculation has grown that the new NSW WorkCover Insurance logo signals a move to privatise the scheme.
CHANGE IS COMING QUICKLY
Some of our thoughts on what lies ahead for workers compensation in NSW and nationally:
- Return to Work (RTW) – for the last 12-18 months the focus on RTW for injured workers has increased dramatically. RTW will continue to be a key focus for insurers/agents and increasingly so for mature age employees. Some of the challenges businesses will face will include finding relevant suitable duties in context of injured worker willingness, insurer pressure and influence of doctors
- Cheaper Premiums – the battle is on between the Australian states/territories to attract and retain businesses operating in their state/territory. Consequently the respective governments are endeavouring to actively reduce premiums to make the cost of doing business cheaper
- Claims Management – Associated with return to work, the ability for businesses to effectively manage claims will be key in the RTW of injured workers
- Psychological Claims – increasing frequency and associated challenges for businesses + insurers in managing these effectively particularly in terms of RTW of the “injured” worker
- Rehabilitation – increased use of specialist rehab services rather than generic treatment programs costing more
- Factual Investigations – increased use particularly before acceptance of (claim) liability
- Alignment of Retirement Age with Workers Compensation Cover – to ensure workers are covered for loss of income caused by workplace related injuries post the age of 65
- Comcare – widespread changes and potential for larger businesses to enter a revitalised national scheme
- Self Insured – as the premium costs continue to reduce, self insured businesses will re-enter the schemes to avoid the challenges associated with self insurance
The key challenges businesses will continue to face will include:
- Ageing Workforce – with recovery time typically longer for more mature people, the need to focus on preventive measures will become important for businesses
- Overweight Employees – we have covered this topic recently (Improve Productivity Reduce Absenteeism) and this will continue to be a key challenge for employees and those seeking to be non-discriminate in their recruitment processes
Below are recent related articles highlighting impacts, and need for, change:
Source: Sydney Morning Herald
Title: Thousands lose workers compensation benefits with new scheme: report
Read Time: 1 Minute
Source: ABC
Title: Comcare faces widespread changes to ‘modernise’ public service workers’ compensation
Read Time: 1 Minute