by Marc Ring | Apr 29, 2019 | Injury Management
[REMINDER] State Insurance Regulatory Authority (SIRA) updated NSW Return to Work (RTW) guidelines back in May 2017. NSW businesses were granted a 2 year period to become compliant & must ensure NSW RTW compliance before 31 May 2019.
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by ABILITY GROUP | Jan 14, 2019 | Claim management, Injured Worker, Injury Management, Reforms, Workers Compensation
Beginning 1 January 2019, the State Insurance Regulatory Authority (SIRA) introduced reforms to the workers’ compensation dispute resolution process, aligning with the Workers Compensation Legislation Amendment Act 2018. These reforms were designed to streamline claims handling, reduce disputes, and improve support services for injured workers and employers.
Goals of the Reform
- Minimize disputes through clearer processes
- Improve efficiency in claims management
- Ensure faster responses from insurers
- Enhance transparency and accountability
- Provide stronger support services for both workers and employers
Five Key Changes Impacting Injury Management
- Centralized Dispute Resolution
- The Workers Compensation Commission (WCC) now resolves all disputes.
- Injured workers benefit from mandatory internal reviews, ensuring fairer outcomes.
- Timely Insurer Responses
- Insurers must respond within 14 days to work capacity decisions or liability reviews.
- Legal costs for workers challenging work capacity decisions are covered by Independent Legal Assistance & Review Service (ILARS).
- Improved Decision Transparency
- Notice templates must clearly identify information received from employers, workers, and insurers.
- This ensures decisions are based on complete and balanced evidence.
- Clear Complaint Pathways
- Workers’ insurer remains the first point of contact.
- Unresolved employer complaints go to SIRA (13 10 50 / contact@sira.nsw.gov.au).
- Unresolved worker complaints go to Workers Compensation Independent Review Office (WIRO) (13 94 76 / contact@wiro.nsw.gov.au).
- Permanent Impairment Compensation
- In certain cases, the WCC can award permanent impairment compensation without referral to an Approved Medical Specialist.
Please contact us to discuss.
by ABILITY GROUP | Nov 13, 2018 | Health & Wellbeing, Injury Management, Mental Health
Mental illness is now recognised as the fastest-growing workplace injury worldwide, costing businesses hundreds of billions annually and impacting employee wellbeing more than traditional physical injuries. Employers who fail to address psychosocial hazards risk higher absenteeism, reduced productivity, and significant compensation claims.
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by ABILITY GROUP | Oct 15, 2018 | Claims, Injured Worker, Injury Management, Workers Compensation
SIRA (State Insurance Regulatory Authority) has intensified efforts to identify employer non-compliance in New South Wales, targeting businesses that fail to lodge mandatory workers’ compensation policies. Through advanced data analytics and a structured notification program, hundreds of employers have already been flagged, with penalties and premium recoveries reaching millions.
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by Marc Ring | Jul 12, 2017 | Claim costs, Injured Worker, Injury Management, Work Health & Safety, Workers Compensation, Workplace safety
Employees who operate machinery & equipment as part of their job are at risk of major injury if the correct safety precautions are not taken. There are specific laws for working with machinery & equipment. Recent data from SafeWork NSW highlight risks.
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by Marc Ring | May 19, 2017 | Claim management, Injured Worker, Injury Management, Workers Compensation
icare recently announced the launch a pilot program trialling the use of an independent panel of medical providers. This initiative is hoped to provide various benefits including decreasing time currently taken to approve injured worker treatments.
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