Policy/Claim Transfers Begin

Policy/Claim Transfers Begin

Following icare’s announcement in late 2022, from 1 January 2023 icare has increased the number of Claims Service Providers (CSP’s) to 6 partners. The existing CSP’s (i.e. Allianz, EML, GIO and QBE) will be joined by Gallagher Bassett (GB) and DXC later in 2023. The increase in CSP’s is to help ensure both injured workers and employers get the best possible care and support throughout workers compensation claim management process with the transition to new CSP’s having commenced in April 2023.

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Policy/Claim Transfers Begin

icare Claims Transition Pilot

Employers who are currently eligible under the Authorised Provider (AP) model will have the ability to nominate Allianz, EML, GIO or QBE as their claims agent for the lodgment of new claims only. Since the rollout of the Authorised Provider model in 2020, for any employer who has changed claims service provider, their existing claims have remained with the previous provider for management.

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Effective Claims Management

Effective Claims Management

Effective claims management process typical requires a business to ensure they have practical WHS procedures, an efficient first response protocol, an embedded workplace injury process, early reporting, intervention and an tailored return to work plan to support their employee’s injury management. Workers compensation claims management process can be complex & we are here to make it easier for you.

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