Successfully managing the key stakeholders involved in a workplace injury and resulting workers compensation claim, can be frustrating and time-consuming. The key stakeholders each play an important role in facilitating an injured employee’s return to work. So who are the key stakeholders involved in a workers compensation claim?
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In Australia, each State & Territory has different workers compensation legislation & therefore the treatment of “Journey claims” (to/from work) vary.
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Employers are seeing rising numbers of mental health claims from their workers with these worker compensation claims set to double by 2030. This huge increase in mental health-related also means extra costs for employers and insurers. if recent trends continue, costs could triple in real terms.
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On the 6th of October icare announced a significant change aimed to improve the current workers compensation claims management program with the selection of six Claims Management Service Providers. New Claims Service providers commence 1 January 2023 & we see this as a positive change to help drive improved outcomes for employers & workers alike.
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iCare has recently announced a tender for the procurement of claims management services in the NSW workers compensation scheme.
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Employers who are currently eligible under the Authorised Provider (AP) model will have the ability to nominate Allianz, EML, GIO or QBE as their claims agent for the lodgment of new claims only. Since the rollout of the Authorised Provider model in 2020, for any employer who has changed claims service provider, their existing claims have remained with the previous provider for management.
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