Unfortunately workplace violence accounts for over 9% of Australia’s workers compensation claims. Workplace violence can result in both physical & psychological injuries with the age care industry being more susceptible. Providing workers support and assistance is important in minimising risk and injuries.
In Australia, employers must prevent discrimination, harassment and bullying, ensuring all workers and job applicants are treated fairly. WHS laws require safe workplace behaviours, and employers must minimise or eliminate health and safety risks caused by bullying. Safe Work Australia has updated its bullying guidance to help managers and workers prevent and manage this issue.
Occupational violence involves a worker being physically attacked at work or during work?related duties, or being threatened in a way that makes them reasonably fear an attack. As the population ages, care providers face growing challenges supporting staff who deal with aggressive behaviours linked to some forms of dementia and disability. Care workers now account for over 9% of NSW workers’ compensation claims, with more than 12,000 physical and psychological claims lodged in the past three years. Addressing bullying and violence in these settings is complex, but SafeWork Australia offers guidance to help organisations manage the risks.