The New South Wales (NSW) Claims Model has recently undergone significant changes, reshaping the way claims are managed and processed. At ABILITY GROUP, we understand that these updates can feel complex for both clients and injured workers. Our goal is to provide clarity, guidance, and support during this transition, ensuring businesses remain compliant while workers receive the assistance they need.
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2017 saw significant change & no industry more so than in workers compensation in NSW. During January, we have seen the new icare + EML claims model launch as well as many businesses finally received their 30 June 2017 renewals.
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Recent reforms have reshaped the claims process to improve efficiency, reduce delays, and ensure injured workers receive timely treatment and support.
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SafeWork Australia has released 2015/16 workers compensation data that shows serious claim costs increased by 30%. It is important for employers to provide a safe workplace & training to help prevent injuries. Data indicated certain age groups & industries are at risk.
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Following our NSW claim transition update in August icare has advised all new CGU & QBE claims will be managed by GIO now from October. We have seen some processing delays resulting from claim files moving to GIO & if you need help, we are here to help.
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Australian Physiotherapy Association (APA) noted SafeWork Australia data identifies although tradies make up less than one-third of the Australian workforce, tradies account for 51% of serious workers compensation claims. Injuries typically require 5-6 weeks off.
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