HOSPITALITY, TOURISM & LEISURE
Hospitality, Tourism & Leisure workplace support
Variable trading, casual rosters and customer-facing work place pressure on injury reporting and recovery planning. AG helps hospitality, tourism and leisure employers build workable safety, claims and return-to-work processes.
Discuss your priorities with AG
INDUSTRY CONTEXT
Where the pressure often appears
Slips, manual tasks, kitchens, events and customer interactions create varied risk exposures.
Casual shifts and seasonal demand can make communication and suitable duties harder to sustain.
Multiple venues need consistent incident records and clear manager actions.
HOW AG CAN HELP
Connected support for your workplace
Review practical controls and incident processes, coordinate claims with venue managers and identify suitable duties across tasks, shifts or locations.
Workers compensation
Policy, premium and claim advice, program reviews and practical employer-side support.
Explore serviceWork health & safety
Risk reviews, WHS processes and actions suited to the work your people perform.
Explore serviceInjury management & return to work
Early coordination, suitable duties and recovery-at-work planning.
Explore serviceAllied health & wellbeing
Workplace rehabilitation, assessment and allied health pathways where appropriate.
Explore serviceConsulting, outsourcing & systems
Focused WCS advice, continuing or interim specialist capacity, and ENABLE>SYSTEMS.
Explore serviceA PRACTICAL START
Begin with the issue that matters most.
We first discuss the work, locations, current arrangements and decision you need to make. We then agree what information to review, who should be involved and whether focused advice, ongoing support or another AG service is appropriate.
Claims and treatment decisions remain with the relevant insurer, scheme and treating professionals.
Prepare for a useful conversation
- Your locations, roles and main operational pressures.
- Recent incidents or claim trends, without sending personal medical details in an initial enquiry.
- Current policies, processes and the support already in place.
QUESTIONS EMPLOYERS ASK
Hospitality, Tourism & Leisure FAQs
Can AG help a business with several venues?
Yes. We can review common processes and tailor follow-up to each venue, workforce and relevant scheme.
What if an employee's usual shift is unsuitable?
We can help consider alternative duties, hours or locations where medically appropriate and operationally practical.
Can AG help with claims involving casual or seasonal staff?
Yes. AG can help the employer organise role, roster and wage information, keep communication clear and explore suitable duties within the applicable scheme.
What can a multi-venue operator review before an injury occurs?
Start with incident reporting, slips and manual tasks, manager responsibilities, training and how suitable work could be offered across venues or shifts.
Does AG only provide workers compensation support to hospitality, tourism & leisure employers?
No. AG can connect workers compensation with workplace safety, injury management, return to work, workplace rehabilitation and allied health support where relevant. The scope is agreed for your organisation.
EXPLORE MORE
Support that fits your organisation.
Browse other industries or talk with AG about the mix of consulting, delivery and specialist services that makes sense for your team.