ALLIED HEALTH & WELLBEING
Workplace Rehabilitation Services
ABILITY GROUP connects employers with workplace rehabilitation and reconditioning services through its specialist health businesses. The support is tailored to the person, their function and the demands of their role.
Discuss your priorities
THE SERVICE
Workplace Rehabilitation Services: practical support for employers
Workplace rehabilitation support helps connect recovery goals with the activities and demands of employment. ABILITY GROUP can help an employer identify the question, the relevant health-service pathway and the coordination needed around the workplace. Through the group’s specialist services, support may involve functional assessment, worksite information, clinical rehabilitation or reconditioning, depending on the person and referral purpose.
HOW WE CAN HELP
What our support can cover
Clarifying rehabilitation goals
Identify the functional and work-participation questions that need attention so the requested service has a clear purpose.
Understanding job demands
Bring relevant information about tasks, hours, equipment and the workplace into the discussion with the appropriate practitioner or recovery team.
Functional assessment pathways
Consider whether an assessment is needed to inform the rehabilitation plan or answer a particular question about function and work demands.
Clinical rehabilitation and reconditioning
Discuss suitable specialist health support where recovery needs to address function, physical conditioning or the demands of relevant work activities.
Workplace recommendations
Support consideration of relevant findings about work demands, adjustments or barriers, in conjunction with the appropriate stakeholders.
Coordination with existing providers
Help the employer connect workplace information and agreed actions with its existing insurer, treating team or approved rehabilitation provider.
WHEN TO GET SUPPORT
When this service can help your business
Treatment progress is not translating into work participation
A worker may be improving clinically while still finding particular duties difficult. Clearer job-demand information or a focused assessment may help the recovery team understand the remaining question.
Several services are being discussed without a shared goal
The employer may need to distinguish the purpose of treatment, assessment, reconditioning and coordination. Defining the referral question can help reduce overlap and improve the usefulness of the information received.
Work demands or duties have changed
An earlier rehabilitation approach may no longer reflect the current role. A review can help identify whether updated worksite or functional information is needed before the next arrangement is agreed.
AGREED OUTPUTS
What you can expect from the engagement
The relevant practitioner may provide an assessment report, rehabilitation or reconditioning goals, work-related recommendations or agreed progress information within the service scope. Employer coordination may include a clearer referral question and an action plan for workplace follow-up. Where a workers compensation scheme requires an approved workplace rehabilitation provider, the provider’s approval and the insurer’s arrangements must be confirmed separately.
How we work with your team
We begin by clarifying the recovery or work-participation question, the existing providers and the information already available. The appropriate clinical or assessment pathway is then discussed, including purpose, reporting and relevant approvals. Work-related findings are connected with employer and recovery-team discussions as agreed, without duplicating another provider’s role or making unsupported decisions about capacity.
WHY ABILITY GROUP
Why work with ABILITY GROUP?
Since 2012, ABILITY GROUP has brought together employer advice, injury management, workplace safety and health services. We can connect the relevant expertise around your priorities, work alongside your existing team and provide practical follow-through within an agreed scope.
QUESTIONS EMPLOYERS ASK
Workplace Rehabilitation Services FAQs
What is workplace rehabilitation?
It concerns support that helps address barriers to participation in work after injury or illness. The appropriate service depends on the person, work and referral purpose. Clinical rehabilitation, workplace coordination and scheme-approved provider services have distinct roles that should be clarified.
Does ABILITY GROUP replace our approved workplace rehabilitation provider?
Not automatically. We can work alongside an existing provider or discuss a separate health-service need. If the scheme requires an approved provider for a particular service, that approval and the insurer’s arrangements must be confirmed before work proceeds.
How is rehabilitation different from treatment?
Treatment focuses on the health condition and clinical goals. Rehabilitation related to work also considers relevant function, task demands and participation barriers. The services may connect, but the purpose and responsibilities of each practitioner or provider should remain clear.
Can you help with physical reconditioning for work?
A suitable health professional can discuss whether reconditioning is appropriate to the person’s needs and recovery goals. The program, practitioner and relationship to job demands should be considered through a clearly scoped clinical referral.
Can we use information from our existing treating team?
Yes, where it is relevant and appropriate permissions and arrangements are in place. Existing information can help define the referral question and reduce unnecessary duplication. The receiving practitioner decides what further assessment is needed within their scope.
Who pays for the rehabilitation service?
Payment arrangements depend on the referral, service and any insurer or scheme requirements. Employer-funded, privately funded or insurer-funded pathways may involve different approvals. These arrangements should be clarified before the service is booked.
Can you guarantee a date for a return to normal duties?
No. Recovery and work participation depend on the person’s condition, work demands, clinical advice and other circumstances. We help clarify the relevant questions and coordinate appropriate support; no single service can guarantee a particular recovery date.
RELATED SERVICES
Related support for your organisation
Discuss the support your business needs
Tell us about your organisation, the issue you want to address and any decision or timeframe that matters. We will discuss a suitable starting point and scope of support.
Call (02) 9098 5500 or request a complimentary business review.
Further information
SIRA: workplace rehabilitation providers (NSW)
Guidance and service arrangements depend on the relevant jurisdiction and circumstances. NSW resources are provided as NSW references.