Good injury management needs timely communication, suitable work planning and clear responsibilities. Since 2012, AG has worked across workers compensation, WHS and rehabilitation, helping employers consider these connected issues rather than treating each one in isolation.
Explore injury management and return to work
Injury management
Review the employer's response, stakeholder communication, barriers to recovery and actions needed to keep the matter moving.
Return to work services
Support planning, suitable duties, coordination and employer processes to help injured people return safely and sustainably.
Workplace rehabilitation
Connect the employer pathway with appropriate rehabilitation and allied health support through HEALTH ABILITY.
Where we can help
- An injury has been reported and your team needs a coordinated plan.
- Suitable duties or communication with providers are proving difficult.
- A return to work program needs review or additional capacity.
- Claims, safety and rehabilitation issues need to be considered together.
For insurer communication and employer claim strategy, see our workers compensation claims management support. The appropriate response depends on the injury, workplace and applicable scheme.
Questions employers ask
What is the difference between injury management and return to work?
Injury management covers the coordinated response to an injury, including communication, treatment and recovery needs. Return to work focuses on safe work capacity, suitable duties and the steps that support work participation.
Can AG help our own return to work coordinator?
Yes. We can discuss advice, a review of processes or additional coordination support within an agreed scope, depending on your organisation and the relevant jurisdiction.
Can you work with our insurer and treatment providers?
Yes. Employer-side support may involve liaison with your insurer, agent, treating practitioners and rehabilitation providers. Their statutory and clinical roles remain distinct.
Talk through your injury management needs
Tell us about the situation and the support your team needs. We can identify a sensible starting point.
Contact ABILITY GROUP